Spring and Houston Auto Repair

1513 reviews
Schedule Drop Off - Houston
Spring location
317 Rayford Rd., Spring, TX 77386
Mon - Fri: 7:30 AM - 6:00 PM
(281) 825-3165
Houston location
2302 Cypress Creek Parkway, Houston, TX 77068
Mon - Fri: 7:30 AM - 6:00 PM
(281) 407-1330
5

Great service and very nice!!

Thanks for the great review, Lauren!

- Ripley's Total Car Care - Spring
5

Thanks so very much... We work hard to earn your business.

- Ripley's Total Car Care - Spring
5

Very polite and courteous,

5

The car repair process was quick. Went from diagnostic, to work order review and repair within 2 days. I will be coming back here again. The prices were fair in comparison to Other shops but their customer service was top notch.

5

Techs went the extra mile to make adjustments to my entire exhaust system during installation of a new muffler.

5

Did a great job on my sons challenger. Third car I've brought here.

5

A caring business. Professional Detail and Knowledgeable.

John, thank you so much for taking the time to leave us a kind review. We are thrilled to hear that you had a positive experience at Ripley's Total Car Care - Spring. Our team takes great pride in providing exceptional service w/ beautiful exhaust tips to make your beautiful 2022 Highlander shine and we are happy to know that our dedication to caring and knowledgeable service was reflected in your visit. We appreciate your support and look forward to seeing you again in the future. Cheers!

- Ripley's Total Car Care - Spring
5

I was very satisfied with the service we received at Ripley’s. They were recommended by my neighbor next door and am so glad he did. Mark was very helpful and stayed in touch to let me know the status throughout. Appreciate that very much. The cost was right too.

Thank you Bill for the great review and 5 stars. We know communication is key and are glad you noticed. Keeping your 2017 Hyundai Tucson safe on the road is our mission and our pleasure.

- Ripley's Total Car Care - Spring
1

Customer Service was great and the shuttle was good as well, very convenient! But I do want to let folks know to check their tires before leaving I had my brakes checked and an oil change done but someone had forgotten to tighten 3 lugnuts on my passenger side tire and I got 3 miles down the highway and the tire started shaking like it was about to fall off so I took it back and they apologized and fixed it. Like I said the customer service was good they were very apologetic. Just wanted to warn future customers! I understand that mistakes happen! I unfortunately will not be returning because the situation could’ve been a lot worse!!!

Thank you for taking the time to share your feedback, Mariah. We sincerely apologize for the inconvenience and potential danger caused by the loose lugnuts on your wheel. We take these matters seriously and have addressed the issue with our team to ensure it does not happen in the future. We are glad to hear that our customer service was able to rectify the situation and that you found our shuttle service convenient. We understand your hesitation in returning, but we hope you will give us another chance to provide a stellar experience in the future. Thank you again for bringing this to our attention.

- Ripley's Total Car Care - Spring
5

New exhaust installed. Excellent work, cost was reasonable, excellent customer service, fast service in and out in one day. Highly recommend Ripley's. After all these years still going strong . Thank you guys, keep up the excellent work.

Thank you, R! We are thrilled to hear that you had an excellent experience at Ripley's Total Car Care. Our team takes pride in providing quality service, reasonable pricing, and excellent customer service to all our clients. We appreciate your business and we look forward to helping you again next time!

- Ripley's Total Car Care - Spring
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Ripley's Total Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ripley's Total Car Care - Spring (281) 363-5086, Ripley's Total Car Care - Houston (281) 444-3885 if you have any issues in accessing any area of our website.