5

We appreciate your 5 star review. We do what we can for each and every customer.

- Ripley's Total Car Care - Houston
4

Ripley’s did good job on my shocks/struts and cracked radiator that was replaced. I just don’t agree how I was charged for the inspection of the coolant leak and shocks even though I had the work done by them. Most places waive the inspection fees if you approve the job based on what problems found.

Victor, We do appreciate the positive review. As far at the inspection being included in the repair.... We feel we are Transparent. The Diagnosis is the HARDEST part of repairs and the technician gets paid separately for that. When most places tell you they don't charge, they typically hide it in the repairs. We like to be clear and charge it in the ticket. I hope that clears that up. Thanks for the business.

- Ripley's Total Car Care - Spring
5

Did a great job replacing exhaust system on my 1975 TR6.

Ripley's Has been exhaust specialist since we opened in 1973 (Before your TR6 was made) lol.... I'm glad we got your taken care of.

- Ripley's Total Car Care - Houston
5

Great service

thanks Richard for allowing us to take care of your Brakes on your GMC Sierra. Just as a reminder we now do all types of auto repairs, not just Mufflers and Brakes. WE ARE HERE TO HELP !!! see ya next round.

- Ripley's Total Car Care - Houston
5

They were very thorough and professional. And did a great job on fixing my car problem.

Thank you Ms. Tackett for the opportunity to replace your alternator on your 2014 Dodge Avenger. We are blessed with some great guys that love customer service and getting the job done right. We look forward to helping with any other services you may need in the future.

- Ripley's Total Car Care - Spring
5

Thank you Ralph for the review and loyalty over the years letting us keep your vehicles serviced. We know it's not fun to have an oil pan gasket repair job done on your 2014 F150, but necessary.

- Ripley's Total Car Care - Spring
5

Took in my 2015 Tacoma for a stolen catalytic converter and oxygen sensors. These guys were great to work with and had my entire truck done within 5 hours. Very reasonably priced as well compares to others in the area. Worked seamlessly with my insurance too. Will be bringing my Tacoma here in the future for repairs.

Stolen converters is starting to be an issue again. Not as much as two years ago. Thanks for making folks aware that we are the Dealership alternative for Catalytic Converters along with our 3 year, 36,000 mile Nationwide Warranty.

- Ripley's Total Car Care - Houston
5

We took our car in for exhaust work. Work was well done. Highly recommend! Customer service is excellent.

Thank you for taking the time to share your positive experience, Jennifer! We're delighted to hear that you were satisfied with our exhaust work and customer service. Your recommendation means a lot to us. We look forward to serving you again in the future!

- Ripley's Total Car Care - Houston
5

Excellent service knowledgeable mechanics diagnose my problem and got it fixed. Well be back again. Thank you.

Thank you for the 5-star review, Tom! We're thrilled to hear that you had an excellent experience at our shop. Our team takes pride in their expertise, and we're glad they could diagnose and fix your car with ease. Don't hesitate to reach out if you need anything in the future. We look forward to seeing you again!

- Ripley's Total Car Care - Houston
5

Thank you for the 5-star rating! We're glad to know that you had a positive experience with us, If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

- Ripley's Total Car Care - Spring
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