5

Fast and honest company

Thanks so very much Allen for your years and years of patronage. I'm glad we got the suspension your AMAZING GMC Denali taken care of.

- Ripley's Total Car Care - Houston
5

I came here originally to have my car inspected and serviced for repairs. I chose this shop because they have experience working with warranty insurance. Although my warranty insurance wasn't useful or able to cover the repairs. The process and inspection was very thorough and upfront, and they were able to explain the repairs and service needed for my vehicle. Although I did not get the suggested service I’m very pleased with inspection, diagnostic and the transparency offered from this shop. Definitely recommend this shop 10/10

Wow!!! Thanks so very much for your trust and kind words.

- Ripley's Total Car Care - Houston
5

I came here originally to have my car inspected and serviced for repairs. I chose this shop because they have experience working with warranty insurance. Although my warranty insurance wasn't useful or able to cover the repairs. The process and inspection was very thorough and upfront, and they were able to explain the repairs and service needed for my vehicle. Although I did not get the suggested service I’m very pleased with inspection, diagnostic and the transparency offered from this shop. Definitely recommend this shop 10/10

Wow!!! Thanks so very much for your trust and kind words.

- Ripley's Total Car Care - Houston
5

Thank you for the five-star rating, Charles! We're thrilled to hear that you had a great experience with us. Our team works hard to provide exceptional service to all of our customers. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback!

- Ripley's Total Car Care - Spring
3

Took my Sonata in, was getting oil in the number 4 cylinder as evidenced by oil on the sparkplug. Car was going through 1 quart of oil a week. Y'all told me there was no leak that the engine was burning oil and was part of a recall. Took the car to the dealership, come to find out that the valve cover gasket was leaking BADLY!! How y'all missed that i don't know. Y'all came highly recommend but have, but are just not living up to that. It cost my 410 bucks to diag my car and you totally missed a huge oil leak! I will say one good thing, your tech that told me about the recall was on point, thank you for that. I can't remember his name otherwise I'd give him named credit as outstanding!! Not sure we'll be back.

Thanks for your feedback. I spoke to my Advisor and tech. They said (and our inspection pictures show) that all spark plugs had oil residue and cylinder 4 did not have excess oil in it; therefore, they recommended pursuing the dealership per the recall notice indicating it's a common issue with your make and model. They felt they were leading you correctly to have the Dealership resolve the Recall at no cost. I'm sorry if that wasn't properly communicated. Please call if you have any more questions. Tommy Ripley 281-444-3885

- Ripley's Total Car Care - Houston
5

Thanks Aliyah for kind review for the cooling fan repairs to your Altima. have a great day.

- Ripley's Total Car Care - Houston
5

Excellent service, professional and honest 👌

Thank you Samuel for your kind feedback! We appreciate your business and are glad to hear you had a great experience with us.

- Ripley's Total Car Care - Houston
5

As always, the service was friendly and everything that I was concerned about was taken care of in a timely fashion!

Thank you, Jacqueline! We're thrilled to hear that you had another great experience with us. Our team prides itself on providing friendly and efficient service. We appreciate your continued support and look forward to serving you again soon!

- Ripley's Total Car Care - Houston
5

I recently brought in my daughter’s Kia Sportage to have the AC fixed, and I was thoroughly impressed with the service I received. Despite the car being quite old and the parts hard to come by, the mechanics went into detail about every issue and helped me understand exactly what needed to be done. They were courteous, completely transparent throughout the process, and did an amazing job fixing all the problems. I’m very satisfied with their work and will definitely be returning in the future. Thanks again for the great service!

5

Thanks sooo very much for the kind 5 star review. I'm glad we got your brakes taken care of on that Infinity... We are here for any other repairs.

- Ripley's Total Car Care - Houston
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Ripley's Total Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ripley's Total Car Care - Spring (281) 363-5086, Ripley's Total Car Care - Houston (281) 444-3885 if you have any issues in accessing any area of our website.