I had my brake rotors and pads replaced last Friday, and I waited in the lobby while the work was done. As customers came and went, I couldnt help but listen to the conversations about everyone being happy, well-treated, and respected throughout the morning. My brakes were quickly and professionally completed, and I felt treated the same, respected, and well-treated. I did learn Ripley's does much more than brake and mufflers including a full line of service and inspection while working on the vehicles. I've known the Ripley family for many years so listening to the transactions confirmed how and why they have been in business for 50 years. Great work Ripley Family and Team.
Jeff, that was so very kind of you to point out so many items we work hard on each and every day to create customer satisfaction. We appreciate you and your families years of patronage to us and the community in your capacity as "First Responder".
- Ripley's Total Car Care - Houston