Family owned. Easy overnight drop off. Great phone status updates. Estimate update given where you give approval before they start. Final update given as well as photos of the job and the old parts. Addl photos as well as photos and comments for future repairs that may be needed. Pickup was a breeze...can pay over phone and pickup overnight or come in person. Very, very professional. Only concern are the prices...leans towards the higher side...even if you bring in the part (website states affordable pricing). However, great work and service and you are given the costs before the work begins. Would like to see a veteran and/or senior discount program.
Thanks for leaving us this amazing review, Jack! We always strive to make our customer's experience as easy and convenient as possible. Thanks for choosing Ripley's and we hope to work with you again!
- Ripley's Total Car Care - Houston