I have been going to Ripley's since I was a little boy. My Dad had used them religiously because they were conveniently located to near where we lived, and more importantly, their outstanding quality of workmanship and friendly service. This attributes still hold true to this day, some 30 years (give or take) later. They had me in and out in relatively no time whatsoever. Other shops would've required that I drop the truck off overnight, leaving me to have to Uber home and back to the shop the following day. Not only was I very pleased with the fact they would do the service and check that all other suspension components were in proper working order, the price of the service performed was half the price of the shops I had visited prior. I felt a sense of relief knowing that I was having reputable work performed, and they also had saved me alot of money! Moreover, I briefly visited Mr. Tommy Ripley, the present owner, and son of the man who founded Ripley's. He was as personable and friendly as I remembered him to be years ago when I would go with my Dad when he had work done. Everyone in the shop that day was very kind and demonstrated a willingness to help. Mr. Tommy displays very hard to find traits these days - Integrity and Pride, in his shop, his staff, and the overall quality of workmanship and customer service. I am more than satisfied with the work they performed in addition to the courtesy and respect I was extended. I proudly recommend this shop to anyone who is in need of automotive service, doesn't want to be taken advantage of, and wants to feel reassured that any service performed under their roof will be done as well as any place is able to do it, probably better! Thank you very kindly to the staff at Ripley's. May they stay in business and continue to be a pillar of the community for at least another 30 years! A++
Thank you for taking the time to leave us such a positive review! We are thrilled to hear that your family has been a loyal customer of Ripley's Total Car Care for over 30 years and that our commitment to quality work and friendly service has remained consistent. We understand the value of convenience and we are glad we were able to get your truck serviced in a timely manner. It means a lot to us that you trust us with your vehicle and we are grateful for your recommendation. We will strive to maintain the same level of excellence for another 30 years and beyond. Thank you for choosing Ripley's and we look forward to serving you again in the future.
- Ripley's Total Car Care - Houston