Spring and Houston Auto Repair

1401 reviews
Book an Appointment - Houston
Spring location
317 Rayford Rd., Spring, TX 77386
Mon - Fri: 7:30 AM - 6:00 PM
(281) 825-3165
Houston location
2302 Cypress Creek Parkway, Houston, TX 77068
Mon - Fri: 7:30 AM - 6:00 PM
(281) 407-1330
5

The car repair process was quick. Went from diagnostic, to work order review and repair within 2 days. I will be coming back here again. The prices were fair in comparison to Other shops but their customer service was top notch.

5

I love the amazing customer service. They were very quick and thorough. My only problem was the miscommunication with one of the the gentleman that gave me the amount. And I brought the amount that he quoted me. But then another young man comes out to tell me that he finds something else that I needed to have. Luckily I brought extra cash because I wouldn't have been able to pay. Then he says no, I quoted you 250 plus tax! One thing that I'm very good at is listening and communicating with people. But it's fine. Thank God I had the extras. But overall I will definitely would recommend their services. And I would even use them again. But I have to also say I run into some men some time and they have stank attitudes. But everyone there were very polite and from what I saw they work well together with one another. That's extra stars from me.⭐️⭐️⭐️⭐️⭐️

Thank you so much for the kind words, Christine! We are thrilled to hear that you had an amazing experience at Ripley's Total Car Care. We apologize for any miscommunication regarding the quote, but we are glad it all worked out in the end. Our team takes great pride in providing efficient and thorough service to our customers. We appreciate your recommendation and look forward to helping you with any future car needs. Your feedback is valuable to us, and we will continue to work towards providing top-notch customer service. Thank you for choosing Ripley's Total Car Care.⭐️⭐️⭐️⭐️⭐️

- Ripley's Total Car Care - Houston
5

Good knowledgeable mechanics. Good service. No complaints.

Thank you for taking the time to leave a review, Reggie! We are thrilled to hear that you had a positive experience with our knowledgeable mechanics and service. We take pride in providing top-quality service to our valued customers and we appreciate your support. Thank you for choosing Ripley's Total Car Care!

- Ripley's Total Car Care - Houston
5

Techs went the extra mile to make adjustments to my entire exhaust system during installation of a new muffler.

5

Did a great job on my sons challenger. Third car I've brought here.

5

Went in to see about a strange grinding sound towards the rear on my Dodge Ram...glad I did.The team at Ripleys replaced my drive shaft swiftly.The Truck is running great.I recommend this shop if you want it done right.

5

Thank you Ripley's for doing an awesome job on my car. They have an amazing mechanic that fixed my car problem, and excellent staff. Will be coming here from now on. Thank you again, definitely recommend!

Thank you for taking the time to leave such a positive review, Fernando! We are delighted to hear that you had an awesome experience at Ripley's Total Car Care. Our team works hard to provide exceptional service and it's great to know that we exceeded your expectations. We truly appreciate your support and we look forward to serving you again in the future. Thank you for choosing us and for recommending us. We value your business!

- Ripley's Total Car Care - Houston
5

A caring business. Professional Detail and Knowledgeable.

John, thank you so much for taking the time to leave us a kind review. We are thrilled to hear that you had a positive experience at Ripley's Total Car Care - Spring. Our team takes great pride in providing exceptional service w/ beautiful exhaust tips to make your beautiful 2022 Highlander shine and we are happy to know that our dedication to caring and knowledgeable service was reflected in your visit. We appreciate your support and look forward to seeing you again in the future. Cheers!

- Ripley's Total Car Care - Spring
5

I purchased tires from a local tire store and in the course of mounting the tires they damaged the suspension of my vehicle. They denied any damage on their part. I took the car to Ripley and they’re very knowledgeable. Helpful staff investigated the problem and photographed the damage, and made the necessary repairs. The tire store upon seeing the photographs and examining the damaged parts refunded the cost of the tire and subsequent repair. Very very pleased with the professional service I received at Ripley.

Thank you so much for taking the time to leave us such a positive review, Kevin! We are glad to hear that you had a great experience at Ripley's Total Car Care. Our team works hard to provide our customers with knowledgeable and helpful service, and it is always a pleasure to hear when we have succeeded in doing so. We are happy we could assist you with your suspension repair and that the issue was resolved with the tire store. Thank you for choosing us for your automotive needs and we look forward to serving you in the future.

- Ripley's Total Car Care - Houston
5

Thank you so much for your kind words and for taking the time to leave us a 5-star rating! Our team is dedicated to providing exceptional service and we provided that to you. We look forward to serving you again in the future. Drive safely!

- Ripley's Total Car Care - Houston
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Ripley's Total Car Care is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Ripley's Total Car Care - Spring (281) 363-5086, Ripley's Total Car Care - Houston (281) 444-3885 if you have any issues in accessing any area of our website.